INFINITY HOUSE LLC

Privacy Policy

Last updated: May 2026

Infinity House LLC (“us,” “we,” or “our”) operates innernarcissist.com and all associated products and services. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or any of our services, and what rights you have in relation to that data.

By using our website or submitting information through any of our forms or applications, you agree to the practices described in this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Disclaimer.

1. DEFINITIONS

The following definitions apply throughout this Privacy Policy:

Service — the innernarcissist.com website and all products and services offered by Infinity House LLC.

Personal Data — data about a living individual who can be identified from that data, or from that data in combination with other information in our possession. An email address constitutes Personal Data.

Usage Data — data collected automatically from the use of the Service, such as pages visited, time on site, browser type, and device information.

Cookies — small files stored on your device by a website, which may include an anonymous unique identifier.

Data Controller — the entity that determines the purposes and means of processing Personal Data. Infinity House LLC is the Data Controller.

Service Provider / Data Processor — any third party that processes data on behalf of the Data Controller.

You / User / Data Subject — the individual accessing the Service or submitting data through any form or application on the website.

2. WHO WE ARE

2.1 Data Controller

The Data Controller responsible for your Personal Data is Infinity House LLC, a limited liability company registered in the State of Wyoming, United States of America, with registered address at 30 N Gould St #54710, Sheridan, WY 82801. Contact: office@infinityhouse.org

2.2 Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Wyoming, United States of America. Where applicable, we comply with the European Union General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA), and the California Consumer Privacy Act (CCPA) for California residents.

3. WHAT DATA WE COLLECT

3.1 Data You Provide Directly

We collect Personal Data that you voluntarily provide when submitting forms on our website. Depending on the form, this may include:

(a) Email address — collected via all forms;

(b) First name — collected on application forms;

(c) Phone number — collected on forms where emergency contact or direct communication is required, including Author Walk applications;

(d) Application responses — professional background, book choice, and related fields submitted via Author Talks, Author Walks, Inner Circle, ARC, and Podcast Waitlist applications;

(e) NPI-40 score — the total score from the Narcissistic Personality Inventory self-assessment, submitted voluntarily as part of Author Talk, Author Walk, and Inner Circle applications. See clause 3.2 for specific handling of this data;

(f) GDPR consent confirmation — recorded at the time of form submission.

We do not collect payment card details, billing addresses, or financial information. All payment data is collected and processed exclusively by Paddle.com Market Limited as Merchant of Record. We do not have access to your payment card information at any point.

3.2 NPI-40 Assessment Data

The NPI-40 score is submitted voluntarily and is linked to the applicant’s email address but not to a verified real name. This data is treated as pseudonymous Personal Data. Under GDPR, an email address constitutes Personal Data regardless of whether a real name is attached. The NPI-40 score is used solely to assess application suitability. It is not shared with any third party and is not used for any other purpose. It is retained and deleted in accordance with the schedule in Section 4.

3.3 Usage Data

We may collect anonymised Usage Data about how visitors interact with our website, including IP address, browser type, browser version, pages visited, time and date of visit, and time spent on pages. This data is used for website performance analysis and improvement, and to support advertising campaign optimisation. See Section 6 for details of analytics and advertising service providers.

3.4 Tracking and Cookies

We use cookies and similar tracking technologies to track activity on the Service and to hold certain information. Other tracking technologies including beacons, tags, and scripts are also used to collect and track information and to improve and analyse the Service. Cookie categories include:

Session Cookies — used to operate the Service;

Preference Cookies — used to remember your preferences and settings;

Security Cookies — used for security purposes;

Advertising Cookies — used to support Google, Meta, and Amazon advertising campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function correctly. Cookie consent is managed via Complianz. Non-essential cookies are only activated upon your consent. Our full Cookie Policy is available at innernarcissist.com/cookiepolicy.

4. DATA RETENTION

4.1 Active Engagements

Personal Data relating to active customers and members is retained for the duration of the engagement — being the Author Talk, Author Walk, or Inner Circle membership period — or for the minimum period required by applicable law, whichever is longer. For financial and tax compliance purposes, transaction-related data is retained for a minimum of five (5) years following the transaction date.

4.2 NPI-40 Data

NPI-40 scores are retained for the duration of the relevant engagement only. For declined applications, NPI-40 data is deleted within thirty (30) calendar days of the application decision. NPI-40 data is never retained beyond the end of the relevant engagement without explicit consent.

4.3 Declined Applications

Non-NPI-40 Personal Data submitted as part of declined applications is retained for twelve (12) months from the date of the application decision, after which it is permanently deleted.

4.4 Email Subscribers

Email subscriber data is retained for as long as the subscription remains active. Upon unsubscribe, data is removed from active marketing lists within thirty (30) calendar days. Suppression records may be retained to prevent re-subscription in error.

4.5 Usage Data

Anonymised website Usage Data is generally retained for a shorter period than Personal Data. Usage Data is retained for up to twenty-four (24) months for analytical purposes, except where retention for longer periods is required to strengthen security or improve the functionality of the Service, or where we are legally obligated to retain it for longer.

5. HOW WE USE YOUR DATA

5.1 Purposes of Processing

Infinity House LLC uses the collected data for the following purposes:

(a) To provide and maintain the Service;

(b) To process and respond to applications for Author Talks, Author Walks, Inner Circle, ARC, and Podcast Waitlist;

(d) To notify you about changes to the Service;

(e) To communicate with applicants and customers regarding their application, booking, or purchase;

(f) To send email updates and marketing communications to subscribers who have provided explicit consent;

(g) To maintain records of donations and provide individual donation confirmations where applicable;

(h) To gather analysis and improve the Service;

(i) To monitor usage and detect, prevent, and address technical issues;

(j) To deliver and optimise advertising campaigns on third-party platforms including Google, Meta, and Amazon.

5.2 Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal basis for processing Personal Data is:

Contract performance — for processing applications, delivering products, and administering service agreements;

Consent — for email marketing communications, for the collection of NPI-40 assessment data, and for the use of non-essential cookies;

Legitimate interests — for website analytics, security, and advertising optimisation, where these interests are not overridden by your rights;

Legal obligation — to comply with applicable laws, including financial record-keeping requirements.

5.3 Marketing Communications

We will only send marketing or promotional communications to individuals who have provided explicit consent via a GDPR-compliant opt-in. You may opt out of receiving any or all communications from us by contacting office@infinityhouse.org or using the unsubscribe link in any email communication.

6. SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate the Service, provide the Service on our behalf, perform Service-related services, or assist us in analysing how the Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.1 Paddle.com Market Limited

Paddle acts as Merchant of Record for all product and service transactions. Paddle collects and processes payment data, billing information, and tax-related data on our behalf. Infinity House LLC does not have access to your payment card details at any point. Paddle’s privacy policy: paddle.com/legal/privacy.

6.2 DreamHost

Our website is hosted on DreamHost DreamPress. DreamHost may process server-level data including IP addresses and access logs. DreamHost’s privacy policy: dreamhost.com/legal/privacy-policy.

6.3 WPForms

Form submissions on our website are processed via WPForms Lite. Form data is stored within our WordPress installation hosted on DreamHost and is not transmitted to WPForms’ external servers beyond standard plugin operation.

6.4 ConvertKit

ConvertKit is used to manage email subscriber lists and deliver communications to subscribers who have provided explicit consent. ConvertKit processes subscriber email addresses, names where provided, and consent records. ConvertKit’s privacy policy: convertkit.com/privacy.

6.5 Google Analytics

We use Google Analytics to monitor and analyse website usage. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information on the privacy practices of Google, please visit: policies.google.com/privacy.

6.6 Google Ads

Infinity House LLC uses or may use Google Ads remarketing services to advertise on third-party websites to users who have previously visited the Service. We and our third-party vendors use cookies to inform, optimise, and serve ads based on past visits to the Service. You can opt out of Google Ads personalised advertising by visiting the Google Ads Settings page. For more information on the privacy practices of Google, please visit: policies.google.com/privacy.

6.7 Meta (Facebook and Instagram)

Infinity House LLC uses or may use Meta remarketing services provided by Meta Platforms, Inc. (Facebook and Instagram) to advertise to users who have previously visited the Service. We and our third-party vendors use cookies and the Meta Pixel to inform, optimise, and serve ads based on past visits to the Service. You can learn more about interest-based advertising from Facebook by visiting this page. To opt out of Facebook interest-based ads, follow these instructions. You can also opt out through the Digital Advertising Alliance at aboutads.info/choices, the Digital Advertising Alliance of Canada at youradchoices.ca, or the European Interactive Digital Advertising Alliance at youronlinechoices.eu. For more information on Meta’s data practices, please visit: facebook.com/privacy/explanation.

6.8 Amazon Advertising

Infinity House LLC uses or may use Amazon Advertising services, including Amazon DSP (Demand-Side Platform) and Amazon Sponsored Ads, to promote books and products to relevant audiences on Amazon and third-party websites. Amazon may use cookies and similar technologies to deliver and optimise advertising. You may opt out of Amazon interest-based advertising at amazon.com/adprefs. For more information on Amazon’s privacy practices, please visit: Amazon Privacy Notice.

7. DISCLOSURE OF DATA

7.1 Law Enforcement

Under certain circumstances, Infinity House LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

7.2 Legal Requirements

Infinity House LLC may disclose your Personal Data in the good-faith belief that such action is necessary to:

(a) Comply with a legal obligation;

(b) Protect and defend the rights or property of Infinity House LLC;

(d) Protect the personal safety of users of the Service or the public;

(e) Protect against legal liability.

8. YOUR RIGHTS

8.1 GDPR Rights (EEA Residents)

If you are a resident of the European Economic Area, you have certain data protection rights. Infinity House LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. In certain circumstances, you have the following rights:

The right to access, update, or delete the information we hold about you. If you are unable to perform these actions yourself, please contact us;

The right of rectification — to have inaccurate or incomplete information corrected;

The right to object — to object to our processing of your Personal Data;

The right of restriction — to request that we restrict the processing of your Personal Data;

The right to data portability — to receive a copy of your data in a structured, machine-readable format;

The right to withdraw consent — at any time, where Infinity House LLC has relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests. We will respond within thirty (30) calendar days. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

8.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

(a) The right to know what Personal Data is collected, used, shared, or sold;

(b) The right to delete Personal Data held by us, subject to certain exceptions;

(d) The right to non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, contact us at office@infinityhouse.org.

8.3 Do Not Track

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

9. SECURITY AND TRANSFER OF DATA

9.1 Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the internet or method of electronic storage is 100% secure and we cannot guarantee absolute security.

9.2 Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Infinity House LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or country unless there are adequate controls in place.

9.3 Data Breach Notification

In the event of a Personal Data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and, where required by applicable law, the relevant supervisory authority, within the timeframes required by law.

10. CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at office@infinityhouse.org. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. CHANGES AND CONTACT

11.1 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. We will let you know via email and/or a prominent notice on the Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11.2 Contact

If you have any questions about this Privacy Policy, please contact us:

Infinity House LLC
30 N Gould St #54710
Sheridan, WY 82801
United States of America
Email: office@infinityhouse.org